Sign in and account access
Sign in through the journey that matches what you are trying to do.
Platform sign-in
- Open the staff or learners portal.
- Choose one of the login providers displayed by your organisation.
- Use the account associated with your invitation or existing user account.
- Complete registration or verification if prompted.
Your organisation may offer Google, Microsoft, LinkedIn, or another single sign-on provider. The available buttons are configured by your administrator.
University Liaison Officers
Use your staff-portal invitation and open Applications → University Verification. Access is limited to assigned universities. Start with Your role as a ULO if your queue is empty or you need verification instructions.
Applicants and collaborators
Applicants should sign in from the application page. A public application does not require a staff or learner invitation. Project collaborators should begin with their project invitation and use My invitations after signing in.
Invitation problems
If a link is expired or invalid, ask the programme team for a replacement. If you see an invitation-required message, check that you selected the correct account and portal. A different provider may use a different email address.
If your email has changed, ask your administrator to check the account link or alternate email. Creating another account can separate your access from your learner record.
Returning to a shared link
After signing in, NovaCanopy normally returns you to the page you opened. If access is refused, send the page address and the message to your programme team. See Troubleshooting.