Your first steps

Start with the link and account supplied by your programme team.

Before you begin

Use a current browser, a reliable internet connection, and access to the email address used for your invitation. Have any required profile or onboarding information ready.

If you are a learner

1. Open your invitation and follow its registration instructions.
2. Sign in using the matching account. See Sign in and account access.
3. Complete any required onboarding, including the consent and safeguarding confirmations shown by your programme.
4. Open My Profile and check your details.
5. Return to Home and open your available activities, calendar, journals, or community project.

Onboarding can appear before Home until the required confirmations are complete. A signed-in account also needs a linked learner record for most learner features.

Accepting an offer through an emailed onboarding link is a separate step from learner-portal registration and its consent screens. See Accept or withdraw your place.

If you are a staff member

1. Accept your platform invitation.
2. Sign in to the staff portal.
3. Check that the areas needed for your work appear in the menu.
4. Start with the guide for your task: applications, learners, or calendar and participation.

First administrator of a new deployment

The first user on an empty deployment becomes the initial administrator. The setup wizard configures the tenant and login providers. Complete this setup before inviting the wider team. See Login providers.