Analytics and chat with platform data
Use Insights to explore programme information through the dashboard and natural-language chatbot.
Analytics Dashboard
Open Analytics Dashboard and inspect the available reports and filters. Check the cohort, date range, and population behind a figure before comparing it with another report. The reports available depend on the environment and your access.
Ask a question
- Open Chat With Platform Data in the staff portal, or Explore Your Data in the learners portal.
- Start a conversation and ask a specific question.
- Include the cohort, working group, period, or measure you need.
- Read the answer, any chart, and the source information shown.
- Ask a follow-up or refine your question if the result is too broad.
Examples: “How many learners are in each working group?” or “Summarise the programme approach described in the uploaded documents.”
Manage conversations
To access supported read-only programme tools from an external approved AI assistant, see MCP: connect an AI assistant. MCP is a separate connection from the chatbot screen and has its own deployment and app-approval requirements.
Use chat history to return to a conversation. You can edit a message, regenerate a response, and provide thumbs-up or thumbs-down feedback using the available message controls.
Understand the result
Answers are limited to the information your account is allowed to access and the sources enabled by administrators. A smaller result for one user can reflect permissions. Check important figures against the underlying records before using them in formal reporting.
See Chat sources if an expected source is unavailable.