Set up a University Liaison Officer

Assign both liaison access and the correct universities before asking a University Liaison Officer to review applications.

Invite an officer

1. Open Admin → Users → Invite User.
2. Enter the person's invitation email and select the University Liaison Officer group.
3. In the university selector, choose each university the person is authorised to represent. At least one university is required when this group is selected.
4. Check the selections and select Send Invitation.
5. Ask the person to accept and open Applications → University Verification.

Use Settings → Universities to check university records and liaison assignments. Correct an assignment there when the person's responsibilities change.

Verify the scope

Confirm the officer can see applications for their assigned universities and cannot open another university's application through a direct link. A queue may be empty until applications pass panel review; a menu appearing does not by itself prove that university assignment is correct.

Avoid granting a review-manager role merely to repair an empty queue: that can broaden university access. Inspect the account, assigned universities, filters, and application stage first.

Share University Liaison Officers: start here with the person. When their assignment ends, follow Offboard a staff member.